Service phase (phase of service)

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One of the three phases of service delivery in the Multiphasic Service Model of the UHNW Institute. The three phases include Discovery and Goal Setting,  Strategic Design and Implementation, and Monitoring and Adjustment.

The UHNW Institute has analyzed the services required to support the needs of families in the Ten Domains of Family Wealth model. In each of the nine content domains of the Ten Domains model, services may be organized in three phases: Phase 1 – Discovery and Goal Setting; Phase 2 – Strategic Design and Implementation; and, Phase 3 – Monitoring and Adjustment. 

Phase 3 also involves the decision periodically to engage in a major re-evaluation and return to a fresh Phase 1 analysis and goal-setting process where major strategic overhaul of systems may be necessary or advisable.

The Multiphasic Service Model includes specialized service aspects in the central Family-Advisory Relationships domain when delivered by an integrated hub in a hub-and-spoke model. 

For more details on the three phases of service, see the entry for the term Multiphasic Service Model in the Wealthesaurus.

See Also: Multiphasic Service Model

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A Glossary of Family Wealth Advising Terms

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